Experience the Future of Customer Care with Dubai’s Back Office—Here’s How! The connection between customers and businesses is crucial for success. This relationship is like a puzzle where each piece need...
Call center services have become increasingly common for a range of industries. Be it service providers, hospitalities, retail stores, or more almost every other business is acquiring call center services. Call...
With everything seeping into the digital space, you would find Artificial intelligence everywhere. While artificial intelligence has made things easier for us there are still instances where human interaction i...
It won’t be wrong to assume that the call center agents are trained to sound robotic. Don’t get us wrong when we say robotic as the term implies consistency. Call center agents have a very monotonous job. It ca...
Handling customer care on social media platforms can be a hard nut to crack. The power of social media is a global phenomenon now and it is a given how important it is for businesses to have a s...
Call center services act as customer support as well as a means to market a business. Call center support is an integral part of businesses that primarily rely on it for their sales. No matter how big or establ...