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Bridging the gap between impactful Outsourcing business solutions and commercial businesses
Full 3

Records Management

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We store and manage our customers’ physical and digital records in custom fitted facilities. We follow international standards in every process. Aside from being legends in our own minds, we really are good at what we do.

Contact Center

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We operate a fully CTI (Computer Telephony Integration) enabled contact center. We are able to integrate your databases with our CRM allowing us to design and implement your projects with minimum time to market.

Banking Solutions

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We have been providing Back Office solutions to the banking sector in the UAE for over a decade. Our team of expert financial consultant & managers assures confidentiality & security of information.

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    Back Office FZ LLC,
    Building 4, Ground Floor,
    PO BOX 84921,
    Dubai Outsource Zone, Dubai

    Consolidating Business Solutions for efficient & profitable outcomes

    With an ever-evolving corporate landscape pushing companies across the globe to transform their business strategies, the market has become all the more competitive in terms of diligent delivery of different services. When there is a lot to compete against, the mundane operations tend to be overlooked by copious amounts of workload.

    Back Office brings a range of impactful and time-saving outsourcing business solutions and resources that can not only help your business thrive but grow exponentially in today’s market.

    Compelling Document Digitization in Dubai to help you cut down on heaps of paperwork

    Efficient document management with the minimal paperwork is every business’ dream. Say goodbye to messy paperwork forever with savvy document digitization solutions by Back Office. Document digitization has become increasingly popular taking over conventional paperwork. Not only is it easy to manage but also highly convenient in terms of how often people need to send documents over long distances.

    Nifty Document Scanning Solutions for swift document digitization

    Back Office is no stranger to the immense data records and files businesses need to store. With the digitalization transforming workspaces, businesses are also benefiting from document digitization. For document digitization, document scanning is an integral step.

    Whether it is just a few files or rooms filled with files, get your records digitalized the smart and swift way with Back Office.

    Accelerate the growth of your company with Back Office

    Ready to grow your profit margins? Contact Back Office today. We have consultants ready to help you achieve your goals.

    Latest trends & updates

    Ally with one of the best outsourcing companies in Dubai, Abu Dhabi & UAE

    Focussing resources and processes on the delivery and accomplishment of core value propositions enables businesses to increase their profit margins, which is vital to succeeding in the highly competitive corporate landscape. However, companies cannot afford to neglect the aspects of daily operations that stand outside of the core business.

    Back Office seeks to help companies in the localities of Dubai, Abu Dhabi and the other emirates of the UAE bridge their operational gaps through bespoke, competitive process outsourcing solutions that are tailored to meet their specific business needs.

    Leverage extensive process outsourcing from the premier outsourcing company in the UAE

    Back Office has served the UAE corporate market for more than a decade, offering a host of outsourcing solutions to businesses across the country and the region. We have provided advanced, intelligent support services to companies in retail, banking, fast-moving commercial goods, financial services, consumer electronics, and manufacturing. As one of the best outsourcing companies in Dubai, Abu Dhabi the rest of UAE, we offer a range well-developed business process outsourcing solutions, which includes but is not limited to the following:

    Back Office is the only comprehensive process outsourcing company in the UAE, making us the ideal resource for accomplishing all your peripheral business processes, whether you are based in Dubai, or anywhere in the country.

    We do more than deliver services to our clients – we partner with them in achieving corporate goals.

    Bring your business to the top with one of the comprehensive outsourcing agencies in the region

    Instead of providing cookie-cutter services, we align and scale our service packages according to the specific requirements and budgetary limitations of our clients. We assess the resource requirement of each client and streamline our process solutions to deliver the highest return on investment.

    As one of the truly innovative outsourcing agencies in the Middle East, we are capable of integrating personnel, products, resources, technologies, and processes to optimise our services per the needs of the client. To ensure cost-effectiveness, we can design key process metrics that measure the performance of our service packages against service cost.

    Accelerate the growth of your company with Back Office

    Ready to grow your profit margins? Contact Back Office today. We have consultants ready to help you achieve your goals.


    Back Office Best Services

    Document StorageDocument Storage SolutionsScanning Solutions DubaiDocument Scanning ServicesDocuments Archive ManagementMagnetic Tape StorageSoftware Development ServicesCall Center ServicesCall Center SolutionsContact Center ServicesRecords ManagementCoworking DubaiCoworking Office Space

    Latest trends & updates

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    • Call Center
    • Customer support
    • Document Management
    • Records Management

    Choosing Cloud-based document management system for your business

    Businesses are moving towards cloud-based document management systems as the growing trend has it. Choosing the right cloud-based document management software for your business is extremely important as shifting from one software to another can be a real grind. You will find a number of cloud-based document management system options in the market. The options […]

    Drawbacks of poor customer services

    Bad customer services yield bad results; it should not be a surprise to you. Poor customer services are still a very common thing even in this digital age. In fact, given how concentrated the global market has now become, contact centers seem to have been managing more than their capacity. Poor customer services affect businesses […]

    Choosing the right Contact Center services for your business

    Contact center services are one of the most tricky ones to get around with. Not every business can afford to set up its own contact center. Especially when it comes to start-ups and small ventures, having a dedicated contact center can be a tough nut to crack. In the post-pandemic world, outsourcing has become the […]

    Why you should have a Centralized Filing System

    Having a centralized filing system can be a huge dread for many. Records management is a chore let’s just admit for once. Many companies are skeptical of using a centralized filing system. It is important to note that when it comes to sorting files, looking for a particular one, a lot of time is consumed […]

    Benefits of Multilingual Customer Support

    Customer support is a must-have department for every business these days. Today’s world has become more inclusive by embracing diversity. Whether you are a local brand or a global one, it goes without saying that embracing diversity is essential for you. It is not necessary that every customer you have speaks your language. While catering […]

    Securing paper medical records; tips for effective storage

    Medical records are one of the most crucial pieces of documents. And securing paper medical records can be quite challenging.  As we completely transform the way we keep records by moving towards a digital world, securing paper medical records tend to get neglected. While we admit that every type of medical record is eventually going […]

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