You should not be surprised when we say that the call center services these days have become so robotic that people think that they are talking to the AI. Consistency is great but there is a reason why there ar...
Digital revolution has transformed businesses completely. The marketing looks a whole lot different from what it used to be now. Everything is primarily done through a digital screen. Online platforms, be it so...
It won’t be wrong to assume that the call center agents are trained to sound robotic. Don’t get us wrong when we say robotic as the term implies consistency. Call center agents have a very monotonous job. It ca...
It won’t be wrong to say that online customer support is the backbone of every business be it an online one or a retail store. The customer support department essentially extends the required support to the cus...
Handling customer care on social media platforms can be a hard nut to crack. The power of social media is a global phenomenon now and it is a given how important it is for businesses to have a s...
Call center services act as customer support as well as a means to market a business. Call center support is an integral part of businesses that primarily rely on it for their sales. No matter how big or establ...