Online customer support

Customer support

Why brands should have a live chat feature as a support channel

With how fast-paced society has become these days, it is only appropriate to expect on-point solutions and answers to one’s queries through a live chat feature. Be it a multinational company website or a start-...

Customer support

Online customer support; Tips and tricks to improving it

It won’t be wrong to say that online customer support is the backbone of every business be it an online one or a retail store. The customer support department essentially extends the required support to the cus...