Call center services are one of the low-cost strategies you may use to improve client happiness at your company. However, how can you decide which option to choose when there are so many on the market? In this ...
Leading Call Center Companies in Dubai, UAE Once you’ve covered all of the essentials for running a successful business, you should turn your attention to your clients. We all know how crucial clients ar...
Outbound centers are a blessing for telemarketing and other businesses. They provide a hassle-free way of outsourcing calling services to save on costs. But with the many options for outbound call centers in Du...
Average Handle Time is also known as “AHT” is an average period of contact between an agent and customer. It’s an important factor for call center companies because many customers will never do business with a ...