A dedicated number will entertain all your customer calls within SLA dictated by you. We provide 24X7 resource availability. All calls are directed through an IVR to skilled CSRs who interact with your customers as per scripts. All calls can be recorded and reporting can be provided on daily, weekly and monthly basis.
We support Arabic, English, Hindi, French and Tagalong from our call center.
We can supplement your sales team by originating, validating and profiling sales leads. Leads are generated using available/provided databases.
This service can be extended into closing sales. Our call center provides capacity and capability to close sales on the phone and/or physical visit to the end customer. We have wide ranging experience in direct sales, cross selling and upselling to a varied customer base.
Do you need to support your product with unreal technical support? We provide technically trained CSRs who can provide first level technical assistance; register complaints and coordinate filed technical support for your product. We can provide this support via voice, e-mail or live chat.
Have you just started a new business? Are you operating a small business? Are your customers trying to reach you but are not able to?
We offer smart solutions for small businesses and startups. You should invest in your core operations and let us help you keep in constant touch with your customers. Our answering service allows you to provide 24X7 availability to your customers. Be it reception service, after office hour support, emergency line, order taking, messaging service, appointment setting; we can help you with all of the above and more.
You can take advantage of the latest technology and extensive know-how without a single cent of investment.
Do you want to what your customers are saying about your product/service? Do you want to know whether you are delivering on your committed service levels? We can help with both. You can use our trained and dedicated auditors to assess your customers’ feedback and evaluate the service standards provided by your delivery team.
Customer databases are the most valuable asset any company possesses. We help our customers develop, maintain, update and cleanse their customers’ databases.
We have developed technology, which allows us to seamlessly ensure your databases are accurate and updated.
We allow our restaurant and FMCG customers to focus on their core business while we interact with their customers to accept delivery orders, coordinate with your kitchen and delivery follow-up.