Business Process Outsourcing | Call Center | Records Management | Managed Solutions
Back Office is an outsourcing services provider operating in the UAE for over a decade. We provide records/information management, contact center, banking services, technology and business process outsourcing solutions to banking, financial services, retail, FMCG, consumer electronics, manufacturing, and services verticals.
We store and manage our customers’ physical and digital records in custom fitted facilities. We follow international standards in every process. Aside from being legends in our own minds, we really are good at what we do.
We operate a fully CTI (Computer Telephony Integration) enabled contact center. We are able to integrate your databases with our CRM allowing us to design and implement your projects with minimum time to market.
We have been providing Back Office solutions to the banking sector in the UAE for over a decade. All our solutions are customized allowing our customer product and process flexibility which provides them differentiations while competing for customer space.